TRIGGON Open in Telegram
Support

Talk to a person.

Most questions are answered fastest inside the app, where we can see your account. For everything else, whether a Provider application, a partnership, or a problem that stops you getting in, write to us directly.

There are five of us, so you are writing to someone who built the thing you are asking about. Who we are and why Triggon exists →

Inside the app

Account, subscription, wallet and Auto-Trade questions. Open Triggon in Telegram and use the support option there. It arrives with your account attached, so nobody has to ask you to identify yourself first.

Open in Telegram →

By email

For anything that does not need an account, or when you cannot get into one.

support@triggon.app

Security reports

If you believe you have found a vulnerability, write to the same address with what you found and how to reproduce it. We would rather hear it from you than from an incident.

The security model →

Before you write

These come up often enough that the answer may already be here.

The site will not show me the terminal

It cannot. Triggon signs you in with your Telegram account, so the terminal only opens inside Telegram. This website is the front door, not the product.

My exchange key was refused

Almost always because it has withdrawal or transfer permission, which Triggon refuses by design. Create a new key with trading permission only. Why →

I want to publish a Strategy

Applications happen in the app, and are reviewed before a Strategy can publish. How to become a Provider →

Contact

Write to the support desk.

Partnerships, provider applications, press, or a problem you can't solve from inside the app: this reaches the support desk directly.

  • Email support@triggon.app
  • Reply time Usually within one business day
  • Account help Faster in the app: Support opens a live chat

We only use your address to reply. Nothing else, no list.