Questions people actually ask before they start.
If something here is unclear or missing, write to support@triggon.app and we will answer it, and usually add it to this page. If a word is the problem rather than the answer, the glossary defines every term Triggon uses.
Product
What is Triggon?
Triggon is a marketplace of trading Strategies that runs inside Telegram, across crypto, forex, stocks and commodities. Independent Providers publish their Strategies; every trade is recorded the moment it opens, so you can read a Strategy's complete history before you follow it.
You can act on the Signals yourself, or use Auto-Trade to have them placed on your own exchange account within limits you set.
Who is Triggon for?
Three groups. Traders looking for Strategies they can check before trusting; people who want trades placed automatically on their own exchange account; and Providers who have a Strategy of their own to publish, whether it runs on TradingView in Pine Script or on their own judgement.
What is a Strategy?
A trading approach with a name, a defined set of markets it trades, and a permanent public record of every position it has taken. A Strategy is run by one Provider and is the thing you subscribe to.
Which markets does Triggon cover?
Crypto, forex, stocks and commodities. A Provider declares the markets a Strategy trades when they create it, and the Marketplace filters by asset class, so you see only the Strategies trading what you came for.
Each market keeps its own vocabulary rather than borrowing crypto's: a currency pair is quoted as a rate and sized in lots, a stock as a share price and a number of shares, a token as a price and a position size. Performance, risk and the record are measured the same way in all of them.
What is a Provider?
The independent person or team who runs a Strategy. Providers apply, are reviewed, and publish under their own profile with their track record attached. They earn a share of every subscription their Strategy sells.
What is a Signal?
A structured trading instruction from a Strategy: the market, the direction, the entry price, the stop loss, and one or more take-profit levels with the share of the position each one closes.
Further Signals manage the position while it is open: adding to it, moving the stop, taking partial profit at a level, or closing it. You see each step as it happens rather than a summary afterwards.
What is the Marketplace?
Where every published Strategy is listed with its full performance history, its risk metrics, its Triggon Score and the Provider running it, so you can compare before you subscribe. Each Strategy admits a fixed number of simultaneous subscribers and closes to new members when it is full.
Evaluating a Strategy
How is a Strategy's performance calculated?
From the Strategy's own recorded trades. Each trade is written down when it opens, not after it closes, so the record cannot be tidied up in hindsight.
Every figure, from total return, Win Rate, Profit Factor and Maximum Drawdown to the Sharpe, Sortino and Calmar Ratios, is computed from that record.
What is the Triggon Score?
A single ranking figure built from six inputs with published weights: CAGR, the annualised return of the Strategy's account (25%), Win Rate (20%), Profit Factor (20%), Maximum Drawdown (20%), number of trades (7.5%) and days live (7.5%). Every performance input is the account-level figure the Strategy's page shows, computed on the same $10,000 account as its equity curve. A Strategy is ranked once 20 trades have closed and it has been live for 30 days, paused time excluded.
Two things stop a short lucky run from ranking highly. Win Rate is measured by its statistical lower bound rather than its raw value, so a 100% Win Rate over three trades counts for far less than 62% over four hundred. And every component is scaled by a credibility factor drawn from sample size and track-record length, so a Strategy has to earn the right to be ranked at all.
What do Drawdown, Profit Factor and Win Rate mean?
Maximum Drawdown is the largest peak-to-trough fall the Strategy's equity has taken: how bad its worst stretch was. Profit Factor is gross profit divided by gross loss, so above 1.0 means the winners outweighed the losers. Win Rate is the share of trades that closed in profit.
None of the three is meaningful alone. A high Win Rate with a Profit Factor near 1.0 means many small wins and a few large losses.
What do the Sharpe, Sortino and Calmar Ratios mean?
They all measure return against risk, and differ in what they count as risk. All three are computed on the Strategy's simulated $10,000 account: its equity after every closed trade, sampled at the end of each day, so a day with three trades is one day of the account's life and a day with none is a flat day. Sharpe divides the average daily return by the volatility of all daily returns, annualised. Sortino counts only downside volatility, on the reasoning that upside swings are not a problem. Calmar divides the annualised return by Maximum Drawdown, so it asks what the return cost in worst-case pain.
They describe what a Strategy has already done. None of them predicts what it will do next.
Are profits guaranteed?
No. Trading carries risk and you can lose money. Every figure Triggon publishes describes trades that have already happened; none of it predicts what will happen next.
Triggon's purpose is to give you the complete record, including the losses, so you can make that judgement yourself.
Providers
What is the difference between an Algo Provider and a Manual Provider?
An Algo Provider runs their Strategy on TradingView in Pine Script and connects it to Triggon using webhook-supported alerts, so Signals are generated automatically.
A Manual Provider sends each Signal through Triggon's own Provider tools, with no external infrastructure of their own. Both routes build the same verified track record and publish to the same Marketplace. The difference is only how the Signals are created.
What is a Manual Provider?
A Provider who decides each trade themselves and sends it as a Signal through Triggon's own Provider tools. There is no TradingView account, no Pine Script and no infrastructure of their own to run.
It is a full Provider route, not a reduced one. A Manual Strategy is created the same way, reviewed the same way, has to clear a check before it can go live, publishes to the same Marketplace, is measured by the same figures and earns the same share of every subscription.
What is an Algo Provider?
A Provider whose Strategy generates its own Signals. In practice that usually means a Pine Script Strategy running on TradingView, whose alerts are configured to reach Triggon so each one becomes a Signal for subscribers.
Can I use my existing TradingView Strategy?
Yes. If your Strategy already runs as a Pine Script on TradingView, you do not rebuild it. You configure its alerts to reach Triggon and connect them to a Strategy you publish.
Triggon validates alerts in a test mode that records nothing, and a Strategy cannot reach the Marketplace until it has passed a test on every market it declares, so a broken integration is caught before a subscriber ever sees it.
Do I need coding experience to use Triggon?
Not to follow Strategies. Publishing as an Algo Provider does require a working Pine Script Strategy on TradingView and the ability to configure its alerts.
How do I become a Provider?
Apply from inside the app. Applications are reviewed before a Strategy can publish. Once approved you create your Strategy, declare the markets it trades, connect or configure how its Signals are produced, and publish to the Marketplace.
Providers earn a share of every subscription their Strategy sells, paid into the same wallet they withdraw from.
Getting published
How does a Strategy get published to the Marketplace?
In five steps. You apply from inside the app. A member of the Triggon team reviews the application. If it is approved, your Provider profile and your Strategy's Hub are created. You then set the Strategy up and it has to pass a check before it can go live. Only after that does it appear on the Marketplace.
Creating a Strategy is not the same as publishing one. A new Strategy starts in a pending state and stays there until the check passes.
Who reviews a Provider application?
A person, not a script. A submitted application is opened for review and then either approved, rejected, or sent back with revisions requested. A rejection or a revision request always carries a written reason, so you know what to change rather than guessing.
Reapplying after revisions does not cost a second application fee.
What check does a Strategy have to pass before it goes live?
It has to prove it can actually produce a valid Signal, before any subscriber is exposed to one.
An Algo Strategy has to have sent Triggon a successful test Signal on every market it declares, and its connection has to be confirmed working for each of them. A Manual Strategy has to have produced a successful preview from its Provider tools. A Strategy that cannot clear this stays pending and never reaches the Marketplace.
What does Verified mean on Triggon?
It means the track record was produced by Triggon rather than supplied by the Provider. Every Signal is recorded at the moment it is sent, before anyone knows how it will end, and every performance figure on the Strategy's page is computed from those records.
So a Verified record cannot be edited afterwards, cannot have its losing trades removed, and is not a screenshot or a claim. It is the complete history, including the losses.
What does the blue checkmark on a Strategy mean?
That Triggon holds an unbroken record of that Strategy across the last 90 days, and that it is live on the Marketplace right now. It is a fact about our records, not a judgement about the Strategy.
Three things have to be true at once: Triggon's own record of it reaches back across the whole of the last 90 days, there is no stretch longer than 21 days inside that window where the platform was tracking nothing, and the Strategy is currently live. History a Provider uploaded themselves never counts towards it.
Can a Strategy lose the checkmark?
Yes, and that is the point of it. The 90 days are always the last 90 days, re-checked every time the badge is shown, so it is not earned once and kept forever.
A Strategy that stops trading loses the checkmark after about three weeks of silence. It is also withheld while a Strategy is paused by its Provider or suspended. Nothing else changes when it goes: the Strategy stays listed if it is live, and its full record stays readable. When it trades again, the checkmark comes back once the new 90-day window is covered.
Does a Strategy need to trade every day to keep the checkmark?
No. The requirement is that Triggon was tracking the Strategy through the window, not that it traded daily. A position held open across several weeks counts for every one of those days, so a swing Strategy that trades rarely and holds long is measured on the same terms as one that trades every morning.
What breaks it is a stretch of more than 21 days in which the platform was tracking nothing at all.
Does Verified mean a Strategy is profitable or safe?
No. Verified describes where the numbers came from, not what they will be. The blue checkmark is not a rating, not an endorsement, not a prediction, and not a guarantee of profit, safety or future performance.
A Strategy that has lost money every month still carries the checkmark, and should: it exists to tell you the losses in front of you are real. Trading carries risk whichever Strategy you follow. Verification means you are judging real history instead of a marketing claim, and the judgement is still yours.
Why can I not find a Strategy I saw before?
A Strategy is only listed while it is live, its Provider has not paused it, and that Provider's account is active. A Provider can pause their own Strategy, for example while they change something, and a Strategy is also delisted if the Provider is suspended.
A Strategy that is full is a separate case: it stays visible with its record readable, and closes to new subscribers until a seat frees up.
Auto-Trade
What is Auto-Trade?
An optional feature that places the Signals from Strategies you follow on your own exchange account. You connect the account with API keys, choose which Strategies may act on it, and set the limits they work inside: a leverage ceiling, a position size, and per-Strategy limits.
A Signal can ask for less than you allow. It can never ask for more.
Which exchanges does Auto-Trade support?
Auto-Trade currently supports Binance, Bybit, CoinEx, LBank and MetaTrader 5.
You create the API key on the exchange yourself and connect it to Triggon.
Does Triggon have access to my funds?
No. Auto-Trade works through API keys you create on your own exchange, and a key with withdrawal or transfer permission is refused at connection. It is a hard validation failure, not a warning.
Triggon can open, adjust and close positions within the limits you set, and read your balance in order to size those orders. It cannot move money out of your account, and it never takes custody of your assets.
How are my exchange API keys stored?
Encrypted with AES-256-GCM before they reach the database. The encryption keys live only in the server environment, never in the database and never in the codebase.
Exactly one component can decrypt a credential, and only for the duration of a single exchange call. If the encryption key is missing, Triggon refuses to store a credential at all rather than storing it unprotected.
Can I try Auto-Trade without real money?
Yes. Every user gets a free seven-day Demo/Testnet window. You connect a sandbox key from a supported exchange, watch the Strategies you follow trade it, and decide afterwards whether to connect a live account.
Do I have to use Auto-Trade?
No. Auto-Trade is entirely optional. Many members read the Signals in Telegram and place their own trades, or place none at all.
Account
How do I sign in?
With your Telegram account. There is no separate Triggon account and no password. Telegram signs each request cryptographically and the server checks that signature. It is also why the terminal only opens inside Telegram: from a plain browser there is no signature to check.
How do subscriptions work?
Each Provider sets the price of their own Strategy, and you see it beside the Strategy's full track record before you subscribe. Subscriptions run for a set period and are paid from your Triggon wallet balance in USDT.
A Strategy admits a fixed number of simultaneous subscribers. When it is full it closes to new members until a seat frees up.
What happens when a subscription expires?
You stop receiving that Strategy's Signals, and if you had enabled Auto-Trade for it, it stops placing trades. The Strategy's record stays readable on the Marketplace, and you can subscribe again if a seat is available.
Can I cancel a subscription?
Yes. Cancelling releases whatever remains of the subscription's unused value back to your wallet, subject to the release rules shown at the time you cancel. The exact refundable amount is displayed before you confirm, so there is no estimate to dispute afterwards.
What can I do with my Triggon wallet?
Top it up with USDT on TRC20 or ERC20. Strategy subscriptions, Provider earnings and referral commissions all settle against that one balance, and withdrawals go out from it.
Still deciding?
Everything on the Marketplace is readable before you pay anything. Open a Strategy and read its record.